Career at Coinfinity

As a Sales Operations Associate, you support the Head of Business & Wealth in all organizational, administrative and project-related tasks relating to our sales and customer activities. You will work on managing strategic customer relationships and overseeing operational projects.

You are responsible for the entire onboarding process for business & private customers — from initial contact to successful completion — and ensure that the process is efficient, compliant and customer-friendly.

You ensure that the KYC/AML process complies with regulatory requirements during onboarding and that all internal processes are properly implemented.

Tasks

• Operational processing and preliminary review of customer documents as well as coordination with customers in case of missing or incomplete documents
• Organization and implementation of sales campaigns, events or partner formats
• Support for sales measures (tracking of open items, deadlines and tasks — including proactive follow-up)
• Operational support and implementation of sales and customer projects
• Planning, scheduling and organization of customer meetings, pitch preparations and presentations
• Administrative support for divisional management in day-to-day business
• Ongoing maintenance, updating and tracking of customer and sales data in the CRM system
• Preparation of reports, evaluations, presentations and briefings (e.g. sales KPIs, market monitoring)
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Profile

• Completed commercial education or economic studies
• Several years of professional experience in an operational sales assistant, project assistant or comparable role
• Discretion, reliability and a service-oriented, professional approach to customers
• High quality awareness and attention to detail — you work precisely and reliably.
• Distinctive organizational talent with a structured and independent way of working
• High hands-on mentality with an eye for processes, details and deadlines
• Experience with CRM systems and sales figures is desirable
• Very good MS Office skills
• Very good German language skills, good English language skills are an advantage
• Ideally, you have a passion for Bitcoin, understand the fundamental values and would like to actively support our mission 'Bringing Bitcoin to the People.
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Your benefits

• The opportunity to work in an exciting and rapidly growing industry
• An uncomplicated and open working atmosphere in a family-oriented team
• Plenty of room for co-design and active development of processes
• Flat hierarchies
• Extensive training and familiarization phase
• Office in downtown Graz with good public transport connections, alternatively working in Vienna also possible
• Discounted purchase of Bitcoin through our services
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Place of work: Graz, Südtirolerplatz or remote
Working hours: full time, 40 hours per week

We offer market-compliant payment depending on qualifications and previous experience. The minimum base salary under the collective agreement is 2,637.00 EUR per month (based on full-time basis).

Have we sparked your interest? Then send us your application including your resume to jobs@coinfinity.co.

‍Coinfinity GmbH
Raimund Ortner
jobs@coinfinity.co

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Coinfinity is the Austrian Bitcoin broker and your partner for the long-term Bitcoin strategy. Under the motto “Bringing Bitcoin to the people”, we develop products and services for the money of tomorrow.

We believe that Bitcoin will significantly change our economy and society in the coming years. Our mission is to make Bitcoin as understandable and accessible as possible. For us, it's about values, not prices.

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We are looking to strengthen our money laundering prevention team with immediate effect.

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Your area of responsibility

• Supporting the Money Laundering Prevention Officer in the implementation and execution of relevant measures to prevent money laundering and terrorist financing
• Source of funds checks (fiat, bitcoin)
• Transaction monitoring (analysis of customer transactions, information and documents) and carrying out plausibility checks
• Preparation of money laundering and sanction reports
• Support in the further development of the internal control system (ICS)
• ICS audits on defined special topics

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Your profile

• Completed education with Matura (e.g. HAK, AHS)
• Relevant studies (law, business administration or similar) are an advantage
• Ideally, existing professional experience in the area of money laundering prevention
• Interest in legal developments in Austria (e.g. FM-GwG, WiEReG, corporate law)
• Experience with Bitcoin and cryptocurrencies is desired
• Confident handling of MS Office applications (Word, Excel, PowerPoint)
• Discretion in dealing with confidential information
• Good language skills in German and English

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What we offer

• The opportunity to work in an exciting and rapidly growing industry
• An uncomplicated and open working atmosphere in a friendly team
• Plenty of room for co-design and active process development
• Flat hierarchies
• Extensive training and induction phase
• Office in the city center of Graz with good public transport connections. Alternatively, working from Vienna is also possible
• Discounted Bitcoin purchases through our services
• Unlimited coffee/tea and free snacks

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Place of work: Graz, Südtirolerplatz or remote
Working hours: Full-time, 40 hours per week

For this position, a minimum basic salary of EUR 3,034.62 gross per month applies according to the collective agreement. Depending on qualifications and experience, an overpayment is possible.

Have we sparked your interest? Then send us your application including your CV to jobs@coinfinity.co.

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Coinfinity GmbH
Mag. Sandra Maletić
jobs@coinfinity.cojobs@coinfinity.co