General Terms and Conditions of Coinfinity GmbH

‍Version: 30.04.2026

‍1. Scope and incorporation of the Terms and Conditions
‍
‍1.1. These General Terms and Conditions (hereinafter referred to as "GTC") apply to all contracts with natural persons, legal entities, and other legally capable partnerships (hereinafter "customers") concluded via the website https://coinfinity.co/en and via the app "Coinfinity App" with Coinfinity GmbH, registered in Graz, with business address at Griesgasse 10, 8020 Graz, Austria (hereinafter "Coinfinity", "we", "us" or "our").

1.2. Coinfinity is licensed as a Crypto-Asset Service Provider ("CASP") pursuant to Regulation (EU) 2023/1114 on Markets in Crypto-Assets ("MiCAR Regulation") and is supervised by the Financial Market Authority (FMA), Austria.

1.3. These GTC set out the terms under which Coinfinity is willing to sell and purchase units of crypto-assets (hereinafter "crypto-assets") to and from customers. They also govern the conditions for use of the "Coinfinity App". Crypto-assets within the meaning of Art. 3 (1) leg cit. 5 MiCAR Regulation is a digital representation of a value that can be electronically transferred and stored.

1.4. Coinfinity operates the app "Coinfinity - Bitcoin kaufen" (available on the Google Play Store and the Apple App Store). These GTC apply to all services between us and our customers in the version valid at the time of installation, unless otherwise expressly agreed.

1.5. Coinfinity offers its services under these GTC to both consumers in the B2C sector and business customers in the B2B sector.

1.6. Insofar as the customer is a consumer within the meaning of applicable national consumer protection legislation, the mandatory consumer protection clauses of the country in which the consumer has their habitual residence shall additionally apply to the contractual relationship alongside the MiCAR Regulation.

1.7. The customer is given the opportunity to review these GTC before entering into a contract. The GTC are transmitted to the Customer in a downloadable, storable, and printable format by email in good time before the conclusion of the contract. The GTC shall only become part of the contract if the customer expressly agrees to them.

1.8. Trading in crypto-assets involves a high risk of loss of the capital invested, up to and including total loss. It is expressly recommended that Customers only invest financial resources whose partial or total loss they can afford. Customers must ensure that they are sufficiently familiar with the risks associated with trading in crypto-assets.

‍2. Subject of the contract

‍2.1. The subject of the contract is the conclusion of a framework agreement between the customer and Coinfinity. On the basis of this framework agreement, the customer may conclude individual contracts with Coinfinity for the acquisition or sale of crypto-assets by the customer from Coinfinity, or the sale or purchase of crypto-assets by Coinfinity from the customer, each in exchange for a monetary amount.

2.2. Within the scope of its services, Coinfinity buys and sells the crypto-asset Bitcoin, as well as, upon request in individual cases or by individual agreement, other crypto-assets (hereinafter collectively referred to as "crypto-assets").

2.3. Crypto-assets acquired by Customers will be transferred upon receipt of payment to an address designated by the Customer, which is managed by the Customer's wallet. Coinfinity has no influence over the Customer's wallet or its security. It is solely the Customer's responsibility to protect their wallet appropriately against loss or data theft. It is hereby clarified that Coinfinity does not offer custody or management of crypto-assets for Customers.

‍3. Conclusion of contract and order process

‍3.1. To conclude a contract with Coinfinity, the user or interested person must register a user account at https://coinfinity.co/en or in the "Coinfinity App". During registration, the user is required to disclose certain personal data, complete a questionnaire about their transaction behaviour, and verify their identity with proof of identification. Upon completion, the user becomes a "Customer" of Coinfinity.

3.2. By entering all data required for the conclusion of the contract, confirming acknowledgement and acceptance of these GTC and acknowledgement of the loss of the right of withdrawal in the event of early commencement of performance, and clicking the button "Zahlungspflichtig kaufen" (buy with payment obligation) or "Zahlungspflichtig verkaufen" (sell with payment obligation), the customer is obligated to purchase crypto-currencies from Coinfinity, or to sell Customer-owned crypto-currencies to Coinfinity. To this end, the Customer shall select the Euro equivalent of the crypto-currencies to be acquired, or specify the amount of designated crypto-currencies they wish to sell to Coinfinity. By clicking the "Back" button, the Customer can cancel the order. All costs and fees are set out in full.

3.3. Confirmation of receipt of the customer's order to purchase cryptocurrencies (order confirmation), including confirmation of consent to the early commencement of contract performance and the resulting loss of the right of withdrawal, will be sent immediately after the order is submitted to the email address provided to Coinfinity.

3.4. By clicking the button "Zahlungspflichtig kaufen" (buy with payment obligation) or "Zahlungspflichtig verkaufen" (sell with payment obligation)", the customer enters into a binding contract, which is fulfilled by transferring the crypto-assets or their Euro equivalent to the seller's account. The payment method selected at the time of ordering must always be used to fulfil the contract.

3.5. When purchasing crypto-assets via the Lightning Network, the customer must provide a valid Lightning address or LNURL Pay string. The maximum permissible amount for such a purchase is EUR 250. After entering this information and confirming the purchase request, the customer is obliged to transfer the purchase amount to Coinfinity by bank transfer. Once the full amount has been received, Coinfinity will request a Lightning Invoice via the Customer's specified Lightning address or LNURL Pay string and send the corresponding amount of crypto-assets to the customer via the Lightning Network. It is important to note that the customer's wallet must be online at the time the Lightning Invoice is retrieved and when receiving the crypto-assets via the Lightning Network. Please also note that the transfer of crypto-assets via the Lightning Network is generally fast, but delays may occur due to network issues or technical difficulties. The customer bears full responsibility for providing a correct and functional Lightning address or LNURL Pay string.

‍4. Terms of payment and use

‍4.1. Following the click of the "Zahlungspflichtig kaufen" (buy with payment obligation) or "Zahlungspflichtig verkaufen" (sell with payment obligation)" -button and verification of the customer's details, the customer may pay via SEPA bank transfer.

4.2. When paying via SEPA transfer, Coinfinity will transfer the full transaction amount to the wallet address provided by the customer as soon as Coinfinity has confirmed receipt of the payment in the bank account specified during the purchase.

4.3. When a customer sells crypto assets to Coinfinity, the customer receives the equivalent amount in euros (see Section 4.5 of these GTC) via bank transfer to their bank account. To do so, the customer places an order and is provided with a wallet address to which they must transfer the exact amount of crypto assets within 10 minutes. Once the transaction has received four confirmations on the blockchain, the euro amount will be transferred to the customer's bank account. The bank transfer may take several hours to process. If no crypto assets or an insufficient amount is sent, or if the crypto assets are not sent within 10 minutes, Coinfinity is entitled to withdraw from the contract within a reasonable period of time. Coinfinity will inform the customer of this immediately. In this case, the amount of crypto assets will be returned.

4.4. For orders placed outside of business hours, Coinfinity reserves the right to process the transaction at the start of the next business day.

4.5. The (Euro-) price displayed on https://coinfinity.co/en or in the "Coinfinity App" at the time the customer clicks the "Zahlungspflichtig kaufen" (buy with payment obligation) or "Zahlungspflichtig verkaufen" (sell with payment obligation)" -button for the respective cryptocurrency is the valid price. This represents the current Coinfinity reference rate for the purchase or sale of cryptocurrencies. This clause does not apply if the customer makes regular investments in the form of a savings plan (see Section 8 of this GTC for details).

4.6. Order confirmations and other transaction-related notifications are sent to the customer via their browser and to the E-Mail address they have provided. The customer is responsible for ensuring that their E-Mail address is accurate and that E-Mails from Coinfinity can be received. Any changes to the E-Mail address must be updated immediately in the customer account.

4.7. The following applies to business customers: For pending orders for which no payment has been received within 5 business days after clicking the "Zahlungspflichtig kaufen" (buy with payment obligation)" -button, the customer will receive a one-time E-Mail request to settle the outstanding amount and will be temporarily blocked from making further purchases. If payment has still not been received after a total of 10 business days, Coinfinity reserves the right to send the customer a written reminder, to assign outstanding claims to a collection agency, or to cancel the order at its sole discretion.

4.8. The following applies to consumers: For pending orders for which no payment has been received within 7 business days after clicking the "Zahlungspflichtig kaufen" (buy with payment obligation)" -button, the customer will receive a one-time E-Mail request to settle the outstanding amount and will be temporarily blocked from making further purchases. In this E-Mail, the consumer is granted a grace period of 14 business days and is simultaneously informed that if they fail to meet their payment obligation within the specified time, Coinfinity is entitled to withdraw from the contract by means of a notice addressed to the consumer.

4.9. Notwithstanding the right of withdrawal, Coinfinity is entitled to continue pursuing the outstanding claim. In such a case, the consumer must reimburse any costs that are necessary and reasonable for the appropriate legal action (e.g., reminder fees, costs of a collection agency, or legal representation), provided that the consumer is at fault for the delay in payment.

4.10. Coinfinity reserves the right to suspend customers from making further purchases and sales if there is good cause to do so, particularly in the event of violations of these GTC, suspected fraudulent or illegal activities, or if the security of the platform is compromised. Coinfinity will notify the customer of the suspension and the reasons for it without delay.

4.11. The customer agrees to double-check their wallet address before submitting the order, as once the transfer is complete, the cryptocurrency cannot be refunded or sent to a different address.

4.12. The transaction ID serves as clear proof of the successful transfer of cryptocurrency; it is publicly available and can be viewed at any time. For Bitcoin, for example, it can be found on the following website: https://mempool.space/.

4.13. Coinfinity considers both the purchase of cryptocurrencies by customers and the sale of customers' own cryptocurrencies to Coinfinity to be complete as soon as the transaction is visible on the underlying blockchain network and has received four confirmations. This does not apply to Lightning transactions.

4.14. The minimum order amount is EUR 21, or EUR 10 for purchases made via Lightning.

4.15. For a Lightning transaction, the maximum allowed amount for a purchase is EUR 250.

4.16. The customer acknowledges that Coinfinity has no control over when confirmations are received in the network.

4.17. The customer agrees to use all cryptocurrency assets purchased on https://coinfinity.co/en and via the "Coinfinity App" exclusively for lawful purposes. The customer is solely responsible for paying any taxes owed, as well as any income or capital gains taxes, to the relevant tax authorities.

4.18. The customer may register only once and create only one user account. If there are any changes to the information provided, the customer agrees to notify us of such changes immediately.

4.19. Coinfinity reserves the right to refuse registration to users or to delete or suspend existing users if there is good cause to do so, particularly in the event of violations of these Terms of Service, suspected fraudulent or illegal activities, or if the security of the platform is compromised. Coinfinity will immediately notify the user of the refusal of registration or the deletion or suspension, along with the reasons therefor. The user's legal claims remain unaffected.

4.20. The customer may open a user account solely in their own name. The purchase and sale of crypto assets must also be conducted solely in the customer's own name. The customer is not permitted to act as a trustee or intermediary of any kind for third parties using their user account, nor may they grant third parties access to their user account with Coinfinity. In particular, the customer is prohibited from buying or selling crypto assets on behalf of third parties or from transferring funds or crypto assets to third parties via Coinfinity's services.

4.21. Use of our services requires the use of a self-hosted wallet. Customers are required to provide a wallet address that they manage independently before executing a transaction. The customer bears sole responsibility for providing and securing a self-hosted wallet that meets the technical requirements for receiving and sending cryptocurrency assets.

‍5. Fees

‍5.1. Service Fee: Coinfinity charges a service fee for processing transactions. The amount of the applicable service fee is determined by the service and fee schedule in effect at the time of the transaction, which is available at https://coinfinity.co/en/transparency-and-legal and is clearly disclosed to the customer prior to the completion of each transaction. No hidden fees are charged.

5.2. Minimum service fee: Regardless of the percentage-based calculation, a minimum service fee of EUR 0.49 per transaction applies. If the service fee calculated as a percentage results in an amount less than EUR 0.49, the minimum service fee of EUR 0.49 will be charged instead of the percentage-based fee. If the service fee calculated as a percentage amounts to EUR 0.49 or more, the higher percentage-based fee will be charged. The minimum service fee replaces the percentage-based service fee and is not charged in addition to it.

5.3. A minimum service fee of EUR 0.49 is charged for each transaction. No discounts or rebates apply to this amount. In particular, the minimum service fee is not reduced by loyalty or bonus programs (e.g., the BlockReward program; see Section 6). Fee reductions, particularly those under the BlockReward Program as described in Section 6, do not apply to the minimum service fee of EUR 0.49. The minimum service fee always applies in full.

5.4. Processing Fee: If a transaction must be reversed due to an error caused by the customer and Coinfinity cannot process this reversal through the regular payment process, a processing fee of EUR 5.00 will be charged. This fee is intended to cover the administrative and operational costs incurred by the reversal. The processing fee is charged in the following cases in particular:

For Bitcoin transactions:
○ the customer sends funds from an incorrect or invalid wallet address,
○ the customer transfers an incorrect amount (e.g., an overpayment—500 EUR is transferred instead of the ordered 50 EUR).

For SEPA transactions:
○ Providing an incorrect account holder (e.g., a transfer from a third party's account instead of the customer's own account),
○ Missing or incorrect payment reference, making it impossible to match the payment (e.g., a transfer made without the required payment reference),
○ Payment without sufficient proof of funds' origin (e.g., proof of funds' origin was requested but not yet submitted by the customer),
○ Payment outside valid trading limits (e.g., exceeding the time limit for buying or selling),
○ Expired or incomplete customer data that renders trading invalid (e.g., expiration of a valid identification document, KYC information not updated, etc.),
○ Multiple transfers for the same order (e.g., the same amount is transferred twice for the same order).

5.5. Transaction fee: The applicable transaction fee (e.g., "mining fee") must be paid by the customer when selling or purchasing cryptocurrencies. The specific amount of the transaction fee is displayed separately to the customer prior to the purchase or sale.

5.6. Any costs charged by financial institutions (e.g., fees for wire transfers or transaction entries) shall be covered by the customer.

‍6. BlockReward program

6.1. Scope
6.1.1. The following sections govern participation in Coinfinity's "Block Reward" program (hereinafter the "Program").

6.1.2. Coinfinity is entitled to terminate or modify the Program in the future if there is good cause, particularly in the event of changes in the legal situation, for economic reasons, or in the event of abuse of the Program. Coinfinity will notify participants of the termination or modification and the reasons therefor at least two months in advance. Any BlockReward entitlements already acquired remain unaffected.

6.2. Principle of operation
‍6.2.1. The referring customer (hereinafter "referrer") receives a personal referral code that they can share with a potential new customer (hereinafter "referee"). The referred person can either enter the referral code during registration or, if they have an existing account, enter it under the "Fees and Limits" tab, and will then receive a reduction in the fees payable to Coinfinity for a period of 6 months ("fee reduction").

6.2.2. A fee reduction from this program cannot be combined with any other fee reductions that may be available.

6.2.3. The fee reduction is normally 21%, unless the customer is assigned a specific fee reduction. A standard fee of, for example, 1.5% is reduced to 1.18% after applying the 21% fee reduction.

6.2.4. The referrer receives a bonus based on the orders placed by the referred person at Coinfinity ("Referral Bonus"). This applies as long as the referrer's account at Coinfinity remains active. If the referred person's account already existed or the referral code was generated only after the referred person created their account, the referral code may still be used, and the referred person will receive the corresponding discount; however, in this case, no bonus will be paid to the referrer.

6.2.5. The referral bonus (hereinafter "BlockReward") amounts to 21% of the fees that Coinfinity earns from orders to buy or sell crypto assets generated by the referred person via the "Coinfinity App" or the Coinfinity web portal, unless the referrer is assigned a specific BlockReward or other bonus.

6.2.6. If a fee reduction already applies to a referred person, no BlockReward will be paid out for that referred person.

6.2.7. Coinfinity reserves the right to modify the terms and benefits of the program for future participation if there is good cause to do so, particularly in the event of changes in the legal status, for economic reasons, or in the event of abuse of the program. Coinfinity will notify participants of any such modifications and the reasons for them in advance. Any BlockRewards entitlements already earned remain unaffected.

6.3. Terms of Participation
‍6.3.1. Customers who are fully verified, have an active account with Coinfinity, and have placed at least one successful order are eligible to participate as referrers.

6.3.2. Only individuals who have not yet placed an order, even if they already have an active account with Coinfinity, are eligible to participate as referred users.

6.3.3. Referrers and referred persons may be excluded from participating in the program if there is good cause, in particular in the event of violations of these GTC, suspected fraudulent or illegal activities, misuse of the program, or for regulatory or legal reasons. Coinfinity will immediately inform the affected person of the exclusion and the reasons for it.

6.3.4. A customer cannot refer Coinfinity to themselves and therefore cannot receive a fee reduction or a BlockReward through their own referral code.

6.3.5. Cross-promotion between business and personal accounts: Owners or legal representatives of companies are not permitted to promote their own companies or affiliated companies through the referral program, and vice versa.

6.4. Payment of the BlockReward
‍6.4.1. The BlockReward is paid out in EUR via a SEPA bank transfer to the IBAN on file in the referrer's account. To receive the payment, the referrer must provide an IBAN. The BlockReward is paid out to the referrer monthly once a minimum amount of 10 EUR has been reached. The referring person is solely responsible for notifying us of any changes to their bank account information. If payment of the BlockReward is not possible, it will be forfeited.

6.4.2. The referring person is solely responsible for the proper taxation of all BlockRewards received through the Program. It is the sole responsibility of the referring person to report, document, and pay taxes on all payments received in accordance with the applicable tax regulations and laws.

6.4.3. It is hereby expressly clarified that the BlockReward already includes any applicable sales tax. If the referring person is subject to sales tax, they are not entitled to add sales tax to the amount in addition to the stated BlockReward. The BlockReward of 21% thus represents the full amount to be paid to the referring person and includes all taxes and duties that may be due.

‍6.5. Duration of the Program
‍6.5.1. The BlockReward for the referrer is valid indefinitely for the time being.

6.5.2. The fee reduction for the referred user is valid for a period of 6 months; after that, the standard fee applies.

‍6.6. Abuse and inappropriate behavior
‍6.6.1. Any abuse of the program, such as self-promotion or the use of multiple accounts, will not be tolerated and will result in immediate disqualification from the program as well as the possible closure of all affected accounts. Coinfinity reserves the right to reclaim any benefits or commissions already granted in the event of abuse.

6.6.2. The customer may not use referral codes for commercial purposes.

6.6.3. The customer is prohibited from sending the referral code to unknown individuals via mass emails, messages, or, in particular, text messages, as well as from using automated methods, such as systems or bots, to distribute the code. Customers may not use search engine advertising if such advertising is done on behalf of Coinfinity, if bids are placed on Coinfinity brand terms, if Coinfinity brand terms are used in paid ads, or if visibility is directly competed for with Coinfinity ads. This prohibition also includes misspellings and typos.

6.6.4. Coinfinity is entitled to refuse payment of the BlockReward if there is conduct that is abusive or violates the Terms of Participation or these General Terms and Conditions. Coinfinity may reclaim payments already made if the conditions for unjust enrichment or error are met.

6.6.5. Any actions on behalf of or for Coinfinity, including communications, publications, and the use of materials or promotions of discounts, are prohibited unless Coinfinity has consented to them in writing.

‍6.7. Limitation of Liability for the "BlockReward" Program
‍Coinfinity assumes liability in connection with the program exclusively in the event of damages caused intentionally or through gross negligence by Coinfinity, its legal representatives, or its vicariously liable agents, as well as for damages resulting from injury to life, limb, or health. Furthermore, Coinfinity is liable in the event of a breach of material contractual obligations. Material contractual obligations are those obligations whose fulfillment is essential for the proper performance of the contract and whose breach frustrates the purpose of the contract, and on whose compliance the contracting parties may rely. In all other respects, Coinfinity's liability is excluded.

‍7. App "Coinfinity - Bitcoin kaufen (Buy Bitcoin)"

7.1. App Features
‍7.1.1. In addition to trading functions, the Coinfinity app includes a software wallet for sending and receiving cryptocurrency assets. At the time of installation, the wallet contains no cryptocurrency assets. This is a so-called "self-custodial" wallet, meaning that the private keys, and thus control over the stored cryptocurrency assets, remain with the customer.

7.1.2. It is advisable to always keep your private key in your own possession. If the wallet is used on a computer or smartphone, various security measures can be taken: for example, a backup allows the wallet to be restored in case of loss. It is recommended to create regular backups in different storage locations and to encrypt them, especially if the backups are stored online.

7.1.3. During the wallet setup process, 12 words are generated on the customer's smartphone. These 12 words form the so-called "seed" or "recovery phrase," which serves as a backup and recovery key for the wallet. The setup of the wallet and the generation of the 12 words take place exclusively on the customer's device. Coinfinity does not have access to the 12 words or the crypto assets stored in the wallet at any time. The corresponding private keys required to transfer crypto assets held in the software wallet are not known to Coinfinity but exist solely on the customer's mobile device.

7.1.4. The customer is required to securely record the 12 words and create a secure backup that is protected against loss, destruction, or theft. The loss of these 12 words can result in the complete loss of the crypto assets stored in the wallet, as the wallet cannot be restored without them. Theft of the 12 words can lead to the loss of crypto assets due to unauthorized access by third parties.

7.1.5. The customer bears full responsibility for the security of the wallet and the associated private keys. Coinfinity is not liable for the loss or misuse of the 12-word recovery phrase or the crypto assets stored in the wallet, unless the damage was caused intentionally or through gross negligence by Coinfinity, its legal representatives, or a third party for whom Coinfinity is responsible. This does not apply in cases of injury to life, physical integrity, or health. It is strongly recommended that you do not store the 12 words digitally or disclose them to third parties. Secure physical storage is recommended.

7.1.6. There is no backup of the wallet or its contents. The mobile device on which the app is installed, as well as its recovery codes, must therefore be kept safe by the customer with the utmost care.

7.1.7. The customer should regularly check that the 12 words are stored securely and can be accessed in an emergency. If these words are lost, neither Coinfinity nor any other service provider can recover them.

7.1.8. The 12-word seed is generated in the Coinfinity app to the best of our technical knowledge and belief. However, Coinfinity cannot guarantee that errors will not occur during this process. A smartphone may contain malware, and technical errors may occur when generating and storing the seed on the smartphone. Coinfinity assumes no liability for crypto assets lost due to technical errors on the smartphone or in the app, unless the damage was caused intentionally or through gross negligence by Coinfinity, its legal representatives, or a third party attributable to it. This does not apply in cases of injury to life, physical integrity, or health of a person.

7.1.9. The mobile device should be treated like a physical wallet, as losing it will result in the loss of the digital assets stored on it. It is therefore the customer's sole responsibility to protect the mobile device and the installed app against loss, theft, or destruction. Coinfinity is not liable for the loss of the mobile device, the use of the app, the recovery codes, or the digital assets stored in the wallet, unless the damage was caused intentionally or through gross negligence by Coinfinity, its legal representatives, or a third party attributable to it. This does not apply in cases of injury to life, physical integrity, or health of a person.

7.1.10. Coinfinity is entitled to discontinue the operation of the app if there is good cause, particularly in the event of changes in the legal situation, for economic reasons, or due to technical issues. Coinfinity will notify users of the discontinuation of operations within a reasonable period of time in advance. Any digital assets present on the customer's mobile device at that time must be transferred by the customer to another wallet. Alternatively, the existing wallet, along with the digital assets, can be transferred to another app using the recovery codes.

‍7.2. Limitations of Liability for the App
‍7.2.1. Coinfinity's liability in connection with the use of the "Coinfinity App" is limited to damages caused intentionally or through gross negligence by Coinfinity, its legal representatives, or its vicariously liable agents, as well as to damages caused by Coinfinity that result from injury to life, limb, or health. Furthermore, Coinfinity shall be liable in the event of a breach of material contractual obligations. Material contractual obligations are those obligations whose fulfillment is essential for the proper performance of the contract and whose breach frustrates the purpose of the contract, and on whose compliance the contracting parties may rely. In all other respects, Coinfinity's liability is excluded.

7.2.2. Coinfinity reserves the right to temporarily restrict access to the app, in whole or in part, due to maintenance work, capacity issues, or other events beyond its control. Coinfinity will endeavor, where possible, to schedule maintenance work or changes at least two days in advance if it is expected that the maintenance activity or change will result in an outage of the services offered or if advance notice appears necessary for other reasons. Outages during necessary maintenance or repair work, as well as outages during the agreed maintenance windows, do not give rise to any claims by the customer against Coinfinity, except in the case described in the preceding paragraph of these Terms and Conditions. Furthermore, Coinfinity assumes no liability for technical malfunctions of the app or for maintenance work if, as a result, the customer is unable to purchase crypto assets from Coinfinity at the desired price, sell them to Coinfinity, or transfer them to another wallet, unless the damage was caused intentionally or through gross negligence by Coinfinity, its legal representatives, or a third party attributable to it. This does not apply in cases of injury to life, physical integrity, or the health of a person.

7.2.3. Coinfinity accepts no liability for damages caused by improper use of the app. This does not apply if the damage was caused intentionally or through gross negligence by Coinfinity, its legal representatives, or a third party attributable to it, or in cases of injury to life, bodily integrity, or health.

‍8. Regular purchase

‍8.1. In addition to the option of making one-off purchases of crypto-assets from Coinfinity, Customers may also make regular investments in the crypto-asset Bitcoin. The service referred to below as a "savings plan" enables the Customer to make recurring purchases of Bitcoin at regular intervals. The designation "savings plan" does not constitute any assurance of performance or return. To use this service, the Customer sets up recurring purchase offers within the framework of a savings plan in the app and confirms the respective offer.

8.2. Once the wallet to which the crypto-assets are to be sent has been confirmed and these GTC have been accepted by the customer, the savings plan is set up and the savings plan details for a standing order are displayed.

8.3. Payment for savings plan transactions is made in the form of a standing order by SEPA bank transfer or SEPA Instant Credit Transfer by the Customer's respective banking institution. Setting up and maintaining savings plans is free of charge.

8.4. In contrast to a one-off transaction, the amount and the price of the crypto-asset Bitcoin are fixed at the time of receipt of payment.

8.5. Any number of savings plans can be maintained per Customer. Each savings plan has its own, separate payment reference.

8.6. A savings plan can be cancelled by the Customer at any time by cancelling the standing order with their respective banking institution. No further notification to Coinfinity is required.

‍9. Warranty and allocation of risk

‍9.1. In addition to the statutory warranty provisions, Coinfinity warrants that the crypto-assets purchased by the Customer will be sent to the wallet address specified by the Customer, and that the crypto-assets are free from third-party rights. Conversely, the Customer warrants that the crypto-assets purchased by Coinfinity will be sent to the wallet address specified by Coinfinity, and that the crypto-assets are free from third-party rights.

9.2. The parties are aware that, due to the architecture of the networks of various crypto-assets, risks exist that may lead to transactions being executed incorrectly or not at all. Accordingly, it is agreed that the party in whose sphere of control the crypto-assets were most recently located shall bear the risk of loss. "Sphere of control" means the ability of a party to actually dispose of crypto-assets and carry out transactions using a wallet. If a loss of crypto-assets is attributable to the erroneous provision of a wallet address by a party, the loss shall be attributed to that party's own sphere of risk. The Customer acknowledges that transactions are irreversible. If Coinfinity sends any amount of crypto-assets to an incorrectly specified wallet address provided by the Customer, neither Coinfinity nor the Customer is able to recover that amount of crypto-assets.

‍10. Special promotions

‍10.1. Coinfinity may offer time-limited special promotions or discounts that are subject to specific requirements and conditions. Such promotions and their specific conditions will be published on the relevant offer pages and, where applicable, in specific GTC for the respective promotion.

10.2. Special promotions and discounts are limited in time from the outset. The respective conditions and duration are transparently communicated on the offer pages. Coinfinity is entitled to terminate a special promotion early for an important reason, in particular in the event of misuse. Claims already accrued by Customers remain unaffected.

‍11. Right of withdrawal

‍Every consumer must waive their right of withdrawal as a prerequisite for a valid contract conclusion with Coinfinity. The applicable legal provisions are governed by the respective national laws. Immediately after conclusion of the contract and prior to the commencement of performance by Coinfinity, and with the express consent of the consumer, early performance of the contract will begin before the expiry of the 14-day withdrawal period. By expressly and actively consenting and acknowledging the loss of their right of withdrawal during the ordering process, the consumer enables Coinfinity to deliver crypto-assets before the expiry of the right of withdrawal. The consumer's active consent and acknowledgement is given by clicking/ticking a checkbox. The Customer will receive a separate contract confirmation, including information on the loss of the right of withdrawal, after conclusion of the contract, together with the option to download the GTC via E-Mail.

‍12. Limitations of liability

‍12.1. Coinfinity's liability is excluded unless damage was caused intentionally or through gross negligence by Coinfinity, its legal representatives, or a third party attributable to it. This does not apply in cases of injury to life, bodily integrity, or health. Coinfinity is also liable in the event of a breach of material contractual primary obligations. Material contractual primary obligations are those whose performance first enables the proper execution of the contract and whose breach jeopardises the contractual purpose, and upon whose compliance the contracting parties may rely.

12.2. Coinfinity strives to ensure uninterrupted and continuous operation of the website. Information on Coinfinity's website is partly provided by third parties. Although Coinfinity carefully reviews the data provided, it cannot, due to technical circumstances and in the case of data generated outside its sphere of influence, guarantee or warrant that the services offered on the website meet the Customers' requirements, are available without interruption, are punctual, secure, or error-free. It is hereby clarified that the limitations of liability set out in clause 12.1 also apply in these cases.

12.3. Coinfinity reserves the right to restrict access to the website in whole or in part, temporarily or permanently, due to maintenance work, capacity issues, and other events outside its control. Coinfinity will endeavour, where possible, to schedule maintenance work or server changes as a rule no later than two days in advance if it is anticipated that the maintenance work or change will result in an interruption of the availability of the services offered, or if advance notice otherwise appears necessary. Customers must regularly check the website for scheduled maintenance work; the website will provide information on the times at which maintenance is planned. Outages during necessary maintenance or repair work and outages during agreed maintenance windows do not give rise to any claims by the Customer against Coinfinity, except in cases where a limitation of liability does not apply.

‍13. Data Protection

‍13.1. Coinfinity places particular importance on the protection of its Customers' privacy and data. Coinfinity complies with all provisions of the General Data Protection Regulation and specific national data protection regulations.

13.2. For detailed information on data protection, please refer to Coinfinity's privacy policy, which can be viewed at https://coinfinity.co/en/privacy-policy.

‍14. Notices

Declarations or notices are to be addressed to Coinfinity GmbH, Griesgasse 10, 8020 Graz, Austria, office@coinfinity.co, +43 316 711 744. Further details about Coinfinity GmbH can be found in the imprint at https://coinfinity.co/en/imprint.

‍15. Changes to the General Terms and Conditions

‍15.1. Coinfinity reserves the right to amend these General Terms and Conditions at any time, provided that such amendment is reasonable for the customer. Amended versions of these General Terms and Conditions may become legally effective against customers in one of the following two ways:The customer may actively accept a proposed amendment to these General Terms and Conditions by providing express confirmation to Coinfinity.Alternatively, Coinfinity may propose a planned amendment to these General Terms and Conditions to the customer in text form (e.g. via E-Mail) no later than two months before the intended date of entry into force. If the customer does not declare their rejection prior to the announced date of entry into force, the customer's silence shall be deemed acceptance of the amendment offer (deemed consent). Coinfinity shall draw the customer's attention to the consequences of silence in the amendment offer.

15.2. The deemed consent mechanism pursuant to the preceding paragraph shall not apply to amendments concerning pricing and fees, Coinfinity's primary performance obligations under these General Terms and Conditions, or the provisions governing the amendment of the General Terms and Conditions under this Clause 15.

15.3. Where Coinfinity makes use of the deemed consent mechanism, the customer shall also be entitled to terminate the contractual relationship without notice and free of charge prior to the proposed effective date of the amendments. Coinfinity shall specifically draw the customer's attention to this right of termination in the amendment offer.

‍16. Risks and technical protective measures

‍16.1. Coinfinity is not obliged to inform the Customer about imminent losses in connection with the purchase or sale of crypto-assets or in connection with other disposal acts carried out independently by the Customer in respect of the crypto-assets, about the value or lack thereof of transactions, or about circumstances that may impair or jeopardise the value of such transactions, nor to provide the Customer with any other advice or information in this regard.

16.2. Trading in crypto-assets involves a high risk of loss of the capital invested, up to and including total loss. It is expressly recommended to seek advice from an independent and knowledgeable person or institution before purchasing crypto-assets, if necessary. Past personal successes in trading crypto-assets in no way indicate future success. Even if crypto-assets have partially recorded high gains in value in the past, this is no guarantee of future performance. Investments in crypto-assets are highly risky and speculative. Price fluctuations of 10 percent or more per day are not uncommon. Only monetary amounts that come from freely available assets and are not required for other purposes, such as living expenses, should be invested in crypto-assets. An investment in crypto-assets financed by credit should be avoided, as total loss of the invested capital cannot be excluded. The price of each crypto-asset is subject to the laws of the free market and depends on supply and demand. If supply exceeds demand, the price falls; if demand exceeds supply, the price rises. Historical price performance is not an indicator of future price performance. It cannot be excluded that errors found in the respective crypto-asset system (blockchain) may cause the respective crypto-assets to become worthless, because no one wishes to buy the crypto-assets any longer. The acceptance of crypto-assets depends on the discretion and trust of the contracting party. There is no legal entitlement to accept crypto-assets as a means of payment or to exchange them for real currencies. Furthermore, a possible prohibition of crypto-assets by government authorities would lead to marketplaces having to cease operations in whole or in part, and holders of crypto-assets no longer being permitted to sell them.

16.3. The Customer acknowledges that transactions are irreversible. If the Customer sends any amount of crypto-assets to the wrong person or address, the Customer is unable to retrieve that amount.

16.4. It is strongly recommended that the Customer secure their connection, devices, and access data to protect against unauthorised access. The Customer acknowledges that storing passwords, access data, and other confidential information on a PC hard drive is not secure. The Customer further acknowledges that viruses, Trojans, or other components may be transferred to their device through the retrieval of data from the Internet, which may have a negative impact on their data or lead to misuse of their access credentials. The Customer also acknowledges that this may be carried out by "hackers".

‍17. Final clauses

‍17.1. Insofar as these GTC only refer to the ordering of crypto-assets, the respective provisions shall apply mutatis mutandis to the sale of Customer-owned crypto-assets to Coinfinity.

17.2. Should individual provisions of this contract be or become wholly or partially invalid, void, or unenforceable, the validity of the remaining provisions shall not be affected. The applicable statutory default law shall take the place of the invalid, void, or unenforceable provision.

17.3. These GTC are governed by Austrian law, excluding the conflict of laws rules of private international law. The application of the UN Convention on Contracts for the International Sale of Goods is excluded. This choice of law applies only insofar as it does not restrict the mandatory consumer protection provisions of the country in which the consumer has their habitual residence.

17.4. These GTC are made available in German and English. In the event of any conflict between the language versions, or in the event of the invalidity, nullity, or unenforceability of any provision of the English version, the German version shall be exclusively authoritative and binding. The German version is in all cases the authentic original version of these GTC.

17.5. For disputes arising out of or in connection with these GTC or a contract concluded with Coinfinity on the basis of these GTC, the court of subject-matter jurisdiction in Graz, or, in the case of contracts with consumers, the court of the consumer's place of domicile, shall have exclusive jurisdiction.