Bringing Bitcoin to the People.
Est. 2014

We believe that Bitcoin, as a global monetary system, will fundamentally transform our economy and society. That is why we are making Bitcoin easy to understand and secure for everyone to use.

10+
years of experience
4,7 ★
Google Score
100 %
transparency
1 : 1
personal contact

Our story

From a small Bitcoin shop in Graz to a regulated Bitcoin broker: the key milestones along our way.

  1. 2014

    Block 297,334

    We found Coinfinity in Graz

    Our small shop is Austria’s first Bitcoin shop – with a Bitcoin ATM and in-person purchases. Shortly afterwards, you can also buy Bitcoin online through our web portal.

  2. 2015

    Bitcoin at the kiosk

    The Bitcoinbon makes buying Bitcoin part of everyday life and is available at more than 4,000 tobacconists and petrol stations across Austria.

  3. 2017

    Coinfinity moves offices

    We move into a new, larger office at Griesgasse 10. You can still find us there today.

  4. 2018

    The Card Wallet is here

    Together with the Austrian State Printing House, we develop the Card Wallet. The idea: keep the key to your Bitcoin offline, safe from online attacks.

  5. 2021

    Web portal 2.0

    The Coinfinity web portal gets a fresh new design. Along with improved usability, our platform also offers new features.

  6. 2022

    The Coinfinity app launches

    Buy, sell and save Bitcoin – now directly on your smartphone.

  7. 2023

    Coinfinity goes Lightning

    We integrate the Lightning Network, so Bitcoin payments arrive within seconds – and at minimal fees.

  8. 2024

    Ten years of Coinfinity

    We celebrate our anniversary on the Schlossberg in Graz together with our community, partners and team.

  9. 2025

    December 2025

    MiCAR licence

    The Austrian Financial Market Authority (FMA) grants us a licence under the EU regulation MiCAR. This means we operate under uniform European rules.

  10. 2026

    February 2026

    bitcoin.wien X Coinfinity

    We take over the bitcoin.wien store in Vienna’s city centre – a place to learn, to get personal advice and to attend Bitcoin events.

  11. 2026

    October 2026

    New management

    Raimund Ortner follows in the footsteps of founder Max Tertinegg and takes over as managing director together with Stefan Grill.

Our management

Raimund Ortner and Stefan Grill lead Coinfinity together.

Portrait of Raimund Ortner
Raimund OrtnerGeschäftsführer | Managing Director
Portrait of Stefan Grill
Stefan GrillGeschäftsführer | Managing Director

How to reach us

Call us, write to us or visit us in person at our front office in Graz.

Front Office Graz

Coinfinity GmbH
Griesgasse 10
8020 Graz, Austria

Mon–Fri
09:00–13:00 and
14:00–17:00
Get directions in Google Maps →

Support

support@coinfinity.co

Need help? Visit our help page at support.coinfinity.co or send us an email. You can also reach us via the live chat directly in the Coinfinity app.

Find answers on our help page →

Callback service

Simply book an appointment – our support team will call you back at the time you choose.

Book a callback now

Beware of scams: We will never contact you unsolicited via social media, WhatsApp or Telegram, and we will never ask for your recovery phrase.

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